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Global Quality Standard of
Containerships (Part Ⅳ)
Measuring, Weighing and Assessing
Once all the requirements can be met, auditors will examine
two main areas referred to as “Internal Factors” and “External
Factors ”.They will scrutinize aspects such as the
availability of properly-dimensioned cranes or the efficiency
of loading and unloading container trains, trucks and river
barges. The audit will include communication and planning
skills and capabilities, as well as adequate transportation
links with the hinterland and the inland waterway system.
The “Performance Evaluation” will result in a set of key
performance indicators (KPIs), the core elements of the CTQI
standard, reflecting the actual performance and quality level
of a terminal. Seven aspects are assessed individually and
weighed differently. A terminal can reach a maximum of 100
points. The final assessment includes the areas of performance
evaluation, ship productivity, gross crane productivity, as
well as the berth working index, ship service quality index,
road service quality index, rail service quality index and
barge service quality index.
The first certification audits are scheduled for the spring of
2008,says Loskot.“This will be the first time we will be able
to do objective assessments. The Container Terminal Quality
Indicator provides customers around the globe with unified,
consistent criteria for gauging the quality of a container
terminal.”
From:
http://www.globeinst.org/news/news.nv?storyid=single12140
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